The sizing of our clothing is oversized. We recommend checking the size guide for each product. Click here to check our Size Guide. You can also use the model's height and the size they are wearing as a reference. If you still have doubts about which size to choose, please do not hesitate to contact us on our Instagram @reflectapparel_ or via email at contact@reflect-apparel.com and we will be happy to help.

Prior to the official launch of each collection, we will always open a password-protected pre-order window of seven (7) days with a limited number of pieces available exclusively to our newsletter community during the private pre-order period. If the pre-order limit has been reached for an item before the 7-day window is closed, pre-ordering will not be available for that item. After the 7-day window is closed, remaining pieces will be open to the public on a first-come, first-serve basis. We will share each unique pre-order password to the emails registered to our newsletter community.

After finalizing your purchase, you will receive a confirmation email from us with the receipt and the details of your purchase. If you did not receive your confirmation email after your purchase please contact us at contact@reflect-apparel.com and we will evaluate and resolve the issue.

We typically fulfill orders every Sunday of the week. Once your order is fulfilled, it means we have placed your package with our delivery service. At this time, you will receive an email with a tracking number to follow your order. If you have any problems with your tracking number please contact us at contact@reflect-apparel.com and we will resolve the issue.

We prepare your order before shipping it. Once it is on its way, you will receive an email with your tracking information.

Delivery times

The following delivery times start from the moment your order has been shipped:

• SPAIN (Iberian Peninsula): 24 - 48h
• BALEARIC ISLANDS: 3 - 5 business days
• CANARY ISLANDS: 2 - 3 business days
• PORTUGAL: 2 - 3 business days
• EUROPE: 4 - 9 business days

Free shipping

Spain — orders over €60

Europe — orders over €100

All our products have a limited stock. This means that once stock of a product runs out we will not have immediate replacement of them. Although stock replenishment is not guaranteed for any product, certain items may be discretionally restocked at times. We recommend you to subscribe to our newsletter to be the first to know about restocking updates, new releases and anticipated access.

We accept the following payment methods: Visa, MasterCard, American Express, Maestro, iDEAL, Bancontact, Shop Pay, Apple Pay, Google Pay, and PayPal.

Note: If your payment failed on our checkout page, we recommend clearing your cache and cookies, or even using a different payment method. If your payment continues to fail, please contact us at contact@reflect-apparel.com.

We believe that doing things right also means paying attention to how and where our garments are made. We work with carefully selected suppliers and produce our garments in Portugal, striving to maintain a balance between quality, durability, and responsible production. For us, a well-made garment is one that is designed to last.

If you have any other question or doubt, feel free to email us at contact@reflect-apparel.com and we will be more than happy to get back to assist you as soon as possible.

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